We are sorry to hear that you are unhappy with your scores and understand your frustrations. We can raise this issue with the Score Review Team, so your performance can be carefully checked that it matches the score given. Note that it may take up to 8 weeks before we are able to provide you with feedback from the review.
Please note that it will in no way change your scores, but will help us to identify if there were any issues with your test. Can you please confirm if you are happy for us to proceed with the review process?
결론은 점수 변경은 불가능 하다..라네요...
이 메일.... 원하면 리마크 신청 하라는 건가요???